Payment Policy
Thank you for choosing Ravana Group. This Payment Policy outlines the terms and conditions related to payments for tickets, products, and services provided by Ravana Group. By engaging with our website, purchasing tickets, products, or utilizing our services, you agree to comply with the following payment terms.
Payment Methods
Online Payments:
Ravana Group accepts online payments through secure payment gateways. Accepted payment methods include credit/debit cards, electronic funds transfer (EFT), and other methods specified at the time of purchase.
Currency
All transactions are processed in the currency specified at the time of purchase. Ravana Group reserves the right to change the accepted currency at any time without prior notice.
Pricing
a. Ticket and Product Prices:
Prices for tickets and products are displayed on the Ravana Group website and are subject to change without notice. All prices are inclusive of applicable taxes.
b. Service Fees:
Additional service fees may apply to ticket purchases or other services. These fees will be clearly communicated at the time of transaction.
Order Confirmation
Upon successful payment, you will receive an order confirmation email. Please keep this confirmation for your records and as proof of purchase.
Refunds and Cancellations
a. Refund Policy:
Refunds for ticket purchases or products are subject to the terms outlined in our Return and Refund Policy.
b. Cancellation Fees:
In the event of event cancellations or changes, Ravana Group will communicate the refund process and any associated fees, if applicable.
Security
Ravana Group prioritizes the security of your payment information. We utilize secure and trusted payment gateways to ensure the confidentiality of your financial details.
Billing Disputes
If you believe there is an error in your billing statement, please contact us promptly to resolve the issue. We will investigate and address billing discrepancies in a timely manner.
Changes to Payment Policy
Ravana Group reserves the right to update or modify this Payment Policy at any time. Any changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or concerns regarding our Payment Policy, please contact us at: info@ravana.co.uk
Thank you for choosing Ravana Group. We appreciate your cooperation in adhering to our Payment Policy for a seamless and secure transaction experience.
