Privacy Policy
At Ravana Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, products, events, and services.
Information We Collect
a. Personal Information:
We may collect personal information such as your name, email address, phone number, and payment details when you register, purchase tickets, or engage in transactions with us.
b. Non-Personal Information:
We may automatically collect non-personal information, including but not limited to, browser type, device information, and IP address, to enhance your user experience and improve our services.
How We Use Your Information
a. Service Delivery:
We use your personal information to provide the products, tickets, and services you request, and to process transactions efficiently.
b. Communication:
We may use your contact details to send you important information, updates, and promotional materials related to Ravana Group. You can opt-out of marketing communications at any time.
c. Improving User Experience:
Non-personal information is used to analyze website usage patterns, troubleshoot issues, and enhance the overall user experience.
Information Sharing
a. Third-Party Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering our products and services. These providers are bound by confidentiality agreements.
b. Legal Compliance:
We may disclose your information to comply with legal obligations, respond to legal processes, or protect our rights and the rights of others.
Security
We employ industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, or delete your personal information. If you have any concerns about the data we hold, please contact us using the information provided in the “Contact Us” section below.
Changes to this Privacy Policy
Ravana Group reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website.
Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact us at: info@ravana.co.uk
Thank you for trusting Ravana Group with your information. Your privacy is important to us.
